PIP (Performance Improvement Plan)
A Performance Improvement Plan (PIP) is a formal, documented process used when an employee's performance falls below expectations, defining specific performance gaps, concrete improvement goals, support to be provided, and a fixed timeframe — typically 30 to 90 days — after which results are evaluated. A well-constructed PIP contains: a factual description of the shortfalls with examples, measurable success criteria, scheduled check-ins with the manager, resources such as training or mentoring, and explicit consequences if expectations are not met, which may include role change or termination. The instrument carries a dual reputation that anyone using it should acknowledge honestly. Used properly, it is a genuine remediation tool that gives an underperforming employee clarity and a fair chance while protecting the organization with documentation. Used cynically, it is a paper trail preceding a predetermined termination — a perception widespread enough that many employees treat a PIP as notice to start a job search, which is itself a risk to manage. For HR, the PIP sits inside performance management processes and increasingly inside performance software; its legal weight varies by jurisdiction — in the US it supports defensibility of at-will termination decisions, while in much of Europe documented improvement efforts can be a factual prerequisite for lawful performance-based dismissal. Training assigned as PIP support is commonly delivered and evidenced through the LMS.